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Think Critically, Decide Swiftly, and Communicate Effectively

Think Critically, Decide Swiftly, and Communicate Effectively

A uniquely designed residential programme offered to the working executives across India.

Session starts from 05 Dec 2024

Session ends on 07 Dec 2024



    ABOUT THE PROGRAMME

    Think Critically, Decide Swiftly, and Communicate Effectively

    Today’s managers operate in a volatile, complex, uncertain and ambiguous world where the available information is either incomplete or inaccurate. Thus decision making becomes extremely challenging. A failure in effective decision-making will leave many organizations behind and let their rivals takeover them. Therefore, to succeed in today’s competitive environment, managers need to be decisive and mentally agile. They need to follow an objective, rational and structured approach to make logical decisions, which makes it imperative for the managers to objectively analyze the available information, develop alternatives and evaluate each alternative on the basis of evaluation criteria before drawing conclusion. This approach to thinking is called Critical Thinking. When managers think critically, it equips them with the ability to communicate clearly and eliminate ambiguity. They are able to communicate their crucial messages in a way that delivers the maximum impact.

    COURSE DETAILS

    Get to know what the programme is all about

    METHODOLOGY

    Participant-centered “workshop methodology” will be followed during the program. The methodology will be a combination of the case method, and simulations including role plays and situation analysis. Also, interactive mini-lectures will be used to explore the themes. The focus of the entire program is to help you reflect on your decision making style and strategies rather than simply teaching you concepts.

    EXPECTED PARTICIPANT

    Senior and Middle Level Executives in all functional areas of management in industry and services.

    PROGRAMME CONTENTS

    The overall coverage of the course will include:

    ▪ Thinking styles.

    ▪ What it means to be critical.

    ▪ Making a critical choice.

    ▪ Critical thinking and communication.

    ▪ Taking charge of your irrational tendencies during communication.

    ▪ Monitoring your socio-centric tendencies during communication.

    ▪ Misunderstanding, challenges, and risks (Critical thinking and communication in difficult situations).

    ▪ Being influential and persuasively argumentative (How to use facts, observations, beliefs, assumptions, claims, premises, and acknowledgment?).

    ▪ Critical thinking and decision making.

    ▪ How problems shape decisions.

    ▪ Behavioral traps, cognitive biases and decision traps.

    ▪ Decision-making processes—random, rational and proactive decision-making process.

    ▪ Decision Implementation.

    ▪ Role of argumentation and analysis in communicating decision-making.

    DURATION

    05th – 07th December 2024.    XLRI , Jamshedpur

    PROGRAM CHARGES

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    PROGRAM FEES AND OTHER EXPENSES

    PROGRAMME DIRECTORS

    Before registering get to know a bit about your director

    Group 23

    Dr. Rahul K. Shukla

    PhD, Fulbright Scholar (University of Pennsylvania)

    General Management

    Dr Rahul Kumar Shukla is a Chair, General Management Area, XLRI-Xavier School of Management. He has been a recipient of the Fulbright Fellowship and the prestigious Startalk Fellowship at the University of Pennsylvania, Philadelphia. At UPenn, he successfully completed an International Second Language Acquisition project titled, New Direction New People. Prof. Shukla has been actively involved in teaching courses like Managerial Communication, Leadership Communication, and Communicating Critical Decisions in different post-graduate programs at XLRI Jamshedpur. Further, he designed a customized course titled “Human Resource Communication” for aspiring CHROs, delivered at the Delhi campus of XLRI Jamshedpur; the course was well received by the participants. Also, he has been conducting corporate training sessions in Interpersonal Communication, Influence and Persuasive Communication, Leadership Communication, Critical and Analytical Thinking, and Rational Decision-Making. He has designed and delivered corporate training programs for the senior leadership of ArcelorMittal-Nippon, Indian Overseas Bank, NABARD-National Bank of Agriculture and Rural Development. Maruti Suzuki, India Ltd., Maruti NEXA, Maruti Suzuki Arena, Citius Tech, NTPC, TATA Steel, Indian Oil Corporation Limited, TATA Power, TATA Technologies etc. Prior to joining XLRI, he taught Business and Managerial Communication at the Indian Institute of Management Ahmedabad, Symbiosis International University, Entrepreneurship Development Institute of India, Ahmedabad & Jaypee University of Information Technology, Solan. Currently, he is also associated with the Indian Institute of Management, Kozhikode as an Adjunct Professor and the Indian Institute of Management, Kashipur as a Visiting Professor.

    PROGRAM CONTACT DETAILS

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    Management Development Programme

    HR Analytics

    People Analytics

    A uniquely designed residential programme offered to the working executives across India.

    Session starts from 10th Feb 2025

    Session ends on 13th Feb 2025



      ABOUT THE PROGRAMME

      People Analytics

      Human Resource function is no more considered as a cost center alone. HR has illustrated its potential to add value on both sides of income statement via both revenue growth and expense reduction. HR profession is waking up to the potential value of analysis by adopting the power of analytics from various other functions. HR analytics enable us to apply descriptive analytics to understand current human capital problems and prescriptive analytics to improve future outcomes from human capital investments. This programme is designed to help dedicated participants to understand and develop frameworks that will help to structure the work, getting the right type of people to do the work, engage them in the allocated work and continuously explore innovative ways to get the work done.

      COURSE DETAILS

      Get to know what the programme is all about

      METHODOLOGY

      This program is based on combination of methods which include recent case studies from leading organizations, lecture, hands on experience on data analysis, group work to determine the best HR response to data trends, and reflection of organization specifics to contextualize the learning for organizational benefit. Participants are expected to attend this program with reasonable understanding about data challenges specific to their organization and sector.

      Continued support: Participants from those organizations willing to get into an academic partnership with XLRI are offered three months of continued support for their first HR analytic project after the MDP. Feel free to contact us for further details about academic partnership.

      EXPECTED PARTICIPANT
      1. Managers responsible for allocating resources for various HR initiatives or measuring returns from them
      2. Professionals interested in optimization of human capital based change initiatives
      3. Professionals interested in implementing evidence based HR investments in their organizations
      4. Professionals planning to update or improve their HR Analytical skills
      5. Members from organizations planning to set up an HR Analytic team for the first time
      6. Professionals interested to improve the existing way of collecting HR data or make meaningful use of existing HR data for future decisions.
      PROGRAMME CONTENTS

      ▪ Human Capital Analytic Continuum

      ▪ Analytical Foundations of HR Measurement

      ▪ The Workforce Analytic Process: Designing an HR Analytic Project

      ▪ Descriptive Analytics: Identifying Trends in Existing HR data

      ▪ Predictive Analytics: Making Forecasts about Possible Outcomes

      ▪ Prescriptive Analytics: Designing and Implementing HR Interventions based on Predictive Analytics

      ▪ Illustrations of HR Analytics: Staffing, Training, Performance Management, Compensation, Attrition Management and Engagement Initiatives

      DURATION

      10th – 13th Feb, 2025.              XLRI, Jamshedpur.

      NOTE

      This is an introductory program meant for professionals planning to learn about the utility of HR Analytics through a systematic development program. This program will help you to utilize HR analytics in making better HR decisions in day today work or to pursue a full time career in HR analytics. Also note that this MDP is not meant for experts who are looking for advanced analytic tools within HR domain.

      HR Analytics is a logic driven process and hence do not mandate expertise in statistical techniques. We encourage even those HR professionals uncomfortable with quantitative methods to attend the program and get surprised by experiencing the utility of logic driven analytical process. 

      PROGRAM CHARGES

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      PROGRAM FEES AND OTHER EXPENSES

      PROGRAMME DIRECTORS

      Before registering get to know a bit about your Programme Director

      Group 21

      Dr. Gloryson R B Chalil

      B.Sc. (Agriculture - AAI, Allahabad), PGDM (PM&IR), MLL&LW (Symbiosis), FPM (IIM Bangalore)

      Organizational Behaviour

      Dr. Gloryson R B Chalil, a Fellow from IIM Bangalore teaches electives such as Strategic HRM, Organizational Change and Development, Thriving in Political Environment and other core courses at XLRI, Jamshedpur. He worked in three different sectors (Agriculture, Manufacturing and IT) as the In Charge of the HR department and is also involved in various consulting/project-based assignments with government and corporate sectors. As one of the pioneers in evidence-based decision making in HR function, Dr. Chalil is offering Management Development Program in HR Business Partnering and People Analytics at XLRI. Thousands of HR professionals have improved their command over these competencies from him through various certification programs, corporate training programs and conferences and contributing towards data-based decision making in organizations such as RBI, NTPC, IOC, PowerGrid and most of the top private sector firms in our country. He has published cases and scholarly articles in reputed journals. He is also contributing to the society through additional roles associated with various editorial/journal committees and academic advisory committees.

      PROGRAM CONTACT DETAILS

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      Management Development Programme

      ​Certification Programme on The Art and Science of Competency-Based Interviewing

      ​Certification Programme on The Art and Science of Competency-Based Interviewing

      A uniquely designed programme offered to the working executives across India.

      Session starts from 03 Oct. 2024

      Session ends on 04 Oct. 2024

      Location: XLRI Delhi



        ABOUT THE PROGRAMME

        Certification Programme on The Art and Science of Competency-Based Interviewing

        It has been estimated that a wrong hire costs 1.5 times that person's annual salary. To a great extent, the use of valid selection tools minimizes such costs. Despite the poor validity, unstructured interviews are still very commonly used in job interviews. A structured approach to interviewing, on the other hand, substantially enhances the predictive validity of the selection process. The Competency-Based Selection technique, with its structured approach, has been found to be the most valid among the existing selection tools. One of the most commonly used techniques among these is Competency Based Interviews. It is, therefore, important that panellists who are part of any selection interviews are trained in Competency-Based Interviewing.

        COURSE DETAILS

        Get to know what the programme is all about

        PROGRAMME CONTENT

        The coverage of the programme will be as follows:

        • Introduction to Competency-based Recruitment and selection.
        • Identifying Assessment Specification and Establishing the Assessment Protocol.
        • Different types of Interviews.
        • Behavioural Events Interview and Competency Based Interview.
        • Developing Questions for Competency Based Interviews.
        • Probing Techniques.
        • Understanding your probing styles and its implications.
        • Identifying Evidence from Competency Based Interviews.
        • Understanding cultural fit.
        • Developing Rating Scale for Competency.
        • Evidence-based Competency Evaluation.

        Participants will learn by developing Guidelines for Structured Interviews, Preparing Behavioural and Situational Questions, Examining Evidence for Competency, Observing and critiquing interview techniques, Conducting and Practicing Competency Based Interviews, Practicing Competency Evaluation based on Behavioural Evidence, Exploring alternate sources of Competency Data.

        CERTIFICATION PROCESS

        The certification process consists of the following components

        (1) A knowledge test

        (2) In-class assignments

        (3) post-programme interview recording by the participant.

        Certification will be based on the performance on all three components.

        EXPECTED PARTICIPANTS

        The programme is meant for Professionals, including Hiring Managers, involved Recruitment and Selection and other HR applications involving Competency Assessment.

        DURATION AND LOCATION

        03- 04  October.                        XLRI Delhi

        PROGRAM CHARGES

        Get your total course expenditure

        PROGRAM FEES AND OTHER EXPENSES

        PROGRAMME DIRECTORS

        Before registering get to know a bit about your director

        Group 18

        Dr R K Premarajan

        M.A. (Psycho) Calicut, Ph.D. (IIT Bombay)

        Working as Professor in the Organizational Behavior and Human Resources areas at Xavier Labour Relations Institute (XLRI) Jamshedpur, India. Joined XLRI in October 1994. While at XLRI, was appointed as the L&T Scholar of HR during 2002-2005. The scope of the position was to undertake both basic and applied research in the field of Competency-Based Human Resource Management. In 1994 worked as Sr. Executive with the Corporate HRD department of Larsen & Toubro Limited (L&T), Bombay. From 1992 to 1994 worked as Executive Assistant to Chairman, National Dairy Development Board (NDDB). From 1990 to 1992 worked as HRD Executive in the National Dairy Development Board (NDDB), Anand. From 1989 to 1990 worked as a lecturer at Tata Institute of Social Sciences, Bombay.

        PROGRAM CONTACT DETAILS

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        Management Development Programme

        Assessor Certification Program on Assessment Centre Approach to Competency Mapping

        Assessor Certification Program on Assessment Centre Approach to Competency Mapping

        Become a professional Assessment center expert with this Certification in Competency mapping

        Session starts from 05 Aug. 2024

        Session ends on 09 Aug. 2024

        Location: Bangalore



          ABOUT THE PROGRAMME

          Assessor Certification Program on Assessment Centre Approach to Competency Mapping

          As the availability of quality human resource is not keeping pace with the growing demand, mapping the employee competence and assisting them in competence building are becoming more and more critical. One of the most important issues faced by organisations is the dilemma of choosing the right kind of measurement tools for assessing employee competencies. While there are different approaches to measuring competencies, a combination of Assessment Centre, Competency Based Interview, and Psychological Testing approaches seem to be yielding good results. The Assessment Centre (AC) method involves the assessment of a number of individuals by a team of trained assessors using a variety of techniques including business games, in-basket, group discussions, presentation, and interview. Development Centre (DC), a relatively new concept is a variation of AC and provides an experiential environment where the participants on their own determine their development needs as well as the development plan. Assessment Centers and/or Development Centers can provide a comprehensive, standardized evaluation of behaviour based on multiple assessment techniques. They can contribute valuable information to a large number of functions that are carried out by any Human Resource Management (HRM) system in an organisation. The success of Assessment Centre, however, depends on the quality of Assessors. This programme aims to create quality assessors who have undergone the entire process of Behavioral Assessment such as ORCSE. The programme ensures the quality of assessors by the rigorous process and comprehensive content of the 5 days programme. The certification component including the participants running the assessment centers further ensures the quality of assessor training.

          COURSE DETAILS

          Get to know what the programme is all about

          METHODOLOGY

          ▪ You will undergo the entire gamut of Assessment Centre Exercise.

          ▪ You will learn by defining competencies.

          ▪ You will learn by observing and classifying behaviour.

          ▪ You will learn from lectures and discussions.

          ▪ You will get an opportunity to practice what you learnt.

          ▪ You will learn by designing exercises and evaluating them.

          ▪ You will learn from cases.

          ▪ You will learn by running a mini assessment centre.

          ASSESSOR CERTIFICATION TEST

          On the final day there will be a Comprehensive Assessor Certification Test covering both practice and theory. While everyone will receive Certificate of Participation, those who qualify the test will be awarded Certified Assessor certificate by XLRI Jamshedpur. To help ensure the reading material reaches you in time, please complete the registration including payment of fee, at the earliest.

          EXPECTED PARTICIPANT

          Professionals at middle and senior levels involved in Recruitment and Selection, Learning and Development, Succession Planning, Career Development and other HR applications involving Assessment and Development.

          PROGRAMME CONTENTS

          ▪ Concept of competencies

          ▪ Approaches to mapping competencies

          ▪ Types of Assessment Centre

          ▪ Behavioral Assessment Process : ORCSE

          ▪ Observation skills and behaviour reporting

          ▪ Nature and types of exercises

          ▪ In basket, Group Decision making, Role Play, Fact Finding

          ▪ Ancillary tools : CBI and Psychometric Test

          ▪ Designing exercises

          ▪ Preparation of assessment report

          ▪ Giving assessment feedback

          ▪ Designing and Implementing an assessment centre

          DURATION AND LOCATION

          05-09 August 2024. Bangalore

          PROGRAM CHARGES

          Get your total course expenditure

          PROGRAMME FEES AND OTHER EXPENSES

          PROGRAMME DIRECTOR

          Before registering get to know a bit about your directors

          Group 18

          Dr. R. K. Premarajan

          M.A. (Psycho) Calicut, Ph.D. (IIT Bombay)

          Working as Professor in the Organizational Behavior and Human Resources areas at Xavier Labour Relations Institute (XLRI) Jamshedpur, India. Joined XLRI in October 1994. The fee is payable either by online payment through NEFT/RTGS or Multicity Cheque/ Demand Draft in favour of "XLRI LEADERSHIP EDUCATION AND DEVELOPMENT". Bank details for online payment are provided on Pro-forma Invoice raised against receiving of the filled-up nomination form. The payment process of programme fee is to be completed before the commencement of the programme. Confirmation and Registration Nominations will be confirmed only after receipt of payment. Confirmations will be given on a first-come, first served basis. The Institute reserves the right to refuse nominations. Cancellation of Nominations Information about the cancellation of nominations, if any, should reach the Corporate Programmes Office at least one week before the commencement of the programme. Cancellations received after the above-mentioned deadline will entail a cancellation charge of 100% of the Program fee. Programme Cancellation XLRI is not accountable for payment towards cancellation of dockets. If unforeseen circumstances warrant postponement /cancellation of the programme by XLRI, the information will be sent to the sponsoring companies 10 days in advance of the scheduled commencement date. General Information Nominations Filled-in Nomination Form should reach the Corporate Programmes Office via email at mdp@xlri.ac.in or courier it to XLRI, Corporate Programmes, CH Area (East), Jamshedpur -831001 Payment Mode While at XLRI, was appointed as the L&T Scholar of HR during 2002-2005. The scope of the position was to undertake both basic and applied research in the filed of Competency Based Human Resource Management In 1994 worked as Sr. Executive with the Corporate HRD department of Larsen & Toubro Limited (L&T), Bombay. From 1992 to 1994 worked as Executive Assistant to Chairman, National Dairy Development Board (NDDB). From 1990 to 1992 worked as HRD Executive in the National Dairy Development Board (NDDB), Anand. From 1989 to 1990 worked as lecturer at Tata Institute of Social Sciences, Bombay.

          PROGRAM CONTACT DETAILS

          For program related queries, contact

          Management Development Programme