Think Critically, Decide Swiftly, and Communicate Effectively

A uniquely designed residential programme offered to the working executives across India.

Session starts from 05 Dec 2024

Session ends on 07 Dec 2024


    Think Critically, Decide Swiftly, and Communicate Effectively

    Today’s managers operate in a volatile, complex, uncertain and ambiguous world where the available information is either incomplete or inaccurate. Thus decision making becomes extremely challenging. A failure in effective decision-making will leave many organizations behind and let their rivals takeover them. Therefore, to succeed in today’s competitive environment, managers need to be decisive and mentally agile. They need to follow an objective, rational and structured approach to make logical decisions, which makes it imperative for the managers to objectively analyze the available information, develop alternatives and evaluate each alternative on the basis of evaluation criteria before drawing conclusion. This approach to thinking is called Critical Thinking. When managers think critically, it equips them with the ability to communicate clearly and eliminate ambiguity. They are able to communicate their crucial messages in a way that delivers the maximum impact.


    Get to know what the programme is all about


    Participant-centered “workshop methodology” will be followed during the program. The methodology will be a combination of the case method, and simulations including role plays and situation analysis. Also, interactive mini-lectures will be used to explore the themes. The focus of the entire program is to help you reflect on your decision making style and strategies rather than simply teaching you concepts.


    Senior and Middle Level Executives in all functional areas of management in industry and services.


    The overall coverage of the course will include:

    ▪ Thinking styles.

    ▪ What it means to be critical.

    ▪ Making a critical choice.

    ▪ Critical thinking and communication.

    ▪ Taking charge of your irrational tendencies during communication.

    ▪ Monitoring your socio-centric tendencies during communication.

    ▪ Misunderstanding, challenges, and risks (Critical thinking and communication in difficult situations).

    ▪ Being influential and persuasively argumentative (How to use facts, observations, beliefs, assumptions, claims, premises, and acknowledgment?).

    ▪ Critical thinking and decision making.

    ▪ How problems shape decisions.

    ▪ Behavioral traps, cognitive biases and decision traps.

    ▪ Decision-making processes—random, rational and proactive decision-making process.

    ▪ Decision Implementation.

    ▪ Role of argumentation and analysis in communicating decision-making.


    05th – 07th December 2024.    XLRI , Jamshedpur


    Get your total course expenditure



    Before registering get to know a bit about your director

    Group 23

    Dr. Rahul K. Shukla

    PhD, Fulbright Scholar (University of Pennsylvania)

    General Management

    Dr Rahul Kumar Shukla is a Chair, General Management Area, XLRI-Xavier School of Management. He has been a recipient of the Fulbright Fellowship and the prestigious Startalk Fellowship at the University of Pennsylvania, Philadelphia. At UPenn, he successfully completed an International Second Language Acquisition project titled, New Direction New People. Prof. Shukla has been actively involved in teaching courses like Managerial Communication, Leadership Communication, and Communicating Critical Decisions in different post-graduate programs at XLRI Jamshedpur. Further, he designed a customized course titled “Human Resource Communication” for aspiring CHROs, delivered at the Delhi campus of XLRI Jamshedpur; the course was well received by the participants. Also, he has been conducting corporate training sessions in Interpersonal Communication, Influence and Persuasive Communication, Leadership Communication, Critical and Analytical Thinking, and Rational Decision-Making. He has designed and delivered corporate training programs for the senior leadership of ArcelorMittal-Nippon, Indian Overseas Bank, NABARD-National Bank of Agriculture and Rural Development. Maruti Suzuki, India Ltd., Maruti NEXA, Maruti Suzuki Arena, Citius Tech, NTPC, TATA Steel, Indian Oil Corporation Limited, TATA Power, TATA Technologies etc. Prior to joining XLRI, he taught Business and Managerial Communication at the Indian Institute of Management Ahmedabad, Symbiosis International University, Entrepreneurship Development Institute of India, Ahmedabad & Jaypee University of Information Technology, Solan. Currently, he is also associated with the Indian Institute of Management, Kozhikode as an Adjunct Professor and the Indian Institute of Management, Kashipur as a Visiting Professor.


    For program related queries, contact

    Management Development Programme