A uniquely designed residential programme offered to the working executives across India.

Session starts from 18 Nov 2024

Session ends on 20 Nov 2024



    In today’s fast-paced, globally connected world, effective communication is essential to successful business practices. As a manager whether you are convincing your colleagues, sharing your concerns, selling business to a client or motivating a team, effective communication makes the difference between success and failure. We need to understand that communication does not simply happen—it requires skills and strategies along with the conscious efforts. Those who fail to understand its seriousness, they may encounter difficulties. Conversely, managers, who can communicate their ideas with clarity, are more likely to gain recognition and advance in their careers. They make a difference in the world of practical affairs because of their excellence in communication. Thus, the need of the hour is to develop proactive communication skills which guarantee managerial success.


    Get to know what the programme is all about


    The program will be conducted in a participant-centered workshop mode. The methodology adopted will be a combination of the case method, classroom simulations/ exercises including role plays. Also, some mini-lectures will be used to have a better understanding of the themes. The program will focus on helping you reflect on your communication styles/strategies, and notice the gains of effectively communicating and efficiently strategizing your ideas.
    In addition, you will make several presentations over the course of four days. All the presentations will be recorded and evaluated; you will receive feedback and one-to-one coaching at the end of each presentation.


    This training program has been designed to hone the communication skills of senior and middle managers and to equip them with effective communication strategies.


    The overall coverage of the course will include:

    ▪ Understanding managerial communication

    ▪ Getting the message across

    ▪ Handling objections

    ▪ Establishing trust

    ▪ Delivering unfavorable news

    ▪ Talking tough

    ▪ Navigating through tough negotiations

    ▪ Communicating extreme emotions

    ▪ Listening for hidden unsaid meaning

    ▪ How to say “No”

    ▪ Communicate exactly what you feel.

    ▪ Persuasive communication

    ▪ Inspiring and motivating through communication

    ▪ Necessary art of argumentation in communication

    ▪ Organization and communication

    ▪ Social media communication


    18 Nov- 20 Nov 2024.      XLRI , Jamshedpur


    Get your total course expenditure



    Before registering get to know a bit about your director

    Group 23

    Dr. Rahul K. Shukla

    PhD, Fulbright Scholar (University of Pennsylvania)

    General Management

    Dr Rahul Kumar Shukla is a Chair, General Management Area, XLRI-Xavier School of Management. He has been a recipient of the Fulbright Fellowship and the prestigious Startalk Fellowship at the University of Pennsylvania, Philadelphia. At UPenn, he successfully completed an International Second Language Acquisition project titled, New Direction New People. Prof. Shukla has been actively involved in teaching courses like Managerial Communication, Leadership Communication, and Communicating Critical Decisions in different post-graduate programs at XLRI Jamshedpur. Further, he designed a customized course titled “Human Resource Communication” for aspiring CHROs, delivered at the Delhi campus of XLRI Jamshedpur; the course was well received by the participants. Also, he has been conducting corporate training sessions in Interpersonal Communication, Influence and Persuasive Communication, Leadership Communication, Critical and Analytical Thinking, and Rational Decision-Making. He has designed and delivered corporate training programs for the senior leadership of ArcelorMittal-Nippon, Indian Overseas Bank, NABARD-National Bank of Agriculture and Rural Development. Maruti Suzuki, India Ltd., Maruti NEXA, Maruti Suzuki Arena, Citius Tech, NTPC, TATA Steel, Indian Oil Corporation Limited, TATA Power, TATA Technologies etc. Prior to joining XLRI, he taught Business and Managerial Communication at the Indian Institute of Management Ahmedabad, Symbiosis International University, Entrepreneurship Development Institute of India, Ahmedabad & Jaypee University of Information Technology, Solan. Currently, he is also associated with the Indian Institute of Management, Kozhikode as an Adjunct Professor and the Indian Institute of Management, Kashipur as a Visiting Professor.


    For program related queries, contact

    Management Development Programme